Client Policies for Peaceful Strength Massage Therapy located in Bedford NH

New clients: Save time on your first visit. Please fill out the online intake form that is emailed to you when you book your appointment.

Be sure to arrive early for your first massage appointment (therapist will review health intake/assessment with you). It is very important to arrive early with your completed paper work so it doesn’t eat into your appointment time. If you booked online with us, check your email as an intake form was emailed to you.

Not sure where we are? Go to our contact page before coming in to confirm directions.

Please Note: A 24 hour notice is required for all cancellations and rescheduling.

What if I need to cancel or reschedule an appointment? While we understand that emergencies may arise, we kindly request that cancellations are made as far in advance as possible and only when absolutely necessary. Massage Therapist practitioners reserve space for you each day and are only paid when services are provided.

  • Appointments cancelled in less than 24 hours to the time of their appointment and no-call, no-show situations are subject to the loss of gift certificates, special offers or previously purchased vouchers. You will be charged a fee of half the appointment amount if appointment is canceled under 24 hours.
  • If 2 or more cancellations within a 12-month period fail to provide the requested 24-hour notice, prepayment will be required for all future sessions. Prepaid sessions canceled in less than 24 hours to the time of the session will not be refunded or applied toward future sessions.

What if I am late to my appointment? Your appointment starts and ends on time so please arrive a few minutes early. If you are late your appointment will still end at the scheduled time so that other appointments can be honored in a timely manner. You will lose on your appointment time.

Availability (appointment times) Monday – Friday, day and evening times available. If you do not see a time please call 603-738-6393 or email for an appointment there may be an opening not shown due to last minute cancellations.

What type of payments do you accept? Cash, Visa, and MasterCard. No checks will be accepted.

What to expect on first appointment? It is very important to arrive early and to have your paper work completed so it does not eat into your appointment time. A few minutes will be needed to review your health history form.

Decorum and Modesty Inappropriate behavior will not be tolerated. Any comments or suggestions of sexual nature will cause the termination of the session immediately. The client will pay full, non-discounted price. The client will not be permitted to return.

  • Many people wonder about how much clothing they should remove, and what will be worked during the session. You will be draped at all times, and only the area being worked will be uncovered.
  • You are free to leave on whatever you need to in order to feel comfortable, and to specify any part of your body you do not wish to receive work.
  • Therapeutic Table Thai massage requires workout clothes. It is an interactive sessions with no draping. If you prefer to stay dressed this is a perfect option to treating your areas of pain.  No oil will be used.

When should I NOT have Massage Therapy? If you have any of the following conditions, you should not have a session: Fever, any type of infectious disease or contagious rash, systemic infections, severe colds, fracture, bleeding, burns or other acute injury, liver and kidney diseases, blood clots, high blood pressure (unless under control with medication), some heart disease, cancer (may be OK with doctor’s note), open skin lesions or sores (therapist may work around them if localized).

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